Fairy Dust Balloons offers delivery services throughout Orange County & Los Angeles. Delivery & installation fees vary depending on your zone and size of installation.
Yes, we do. All retainers made to hold the date of your event are non-refundable. In the event that your special occasion is cancelled, a credit will be held on your account indefinitely and be used for any future purchase or installation from Fairy Dust Balloons based on our availability. However, if your balance is not paid in full 1 week prior to your installation, you are at risk for forfeiting your retainer and the installation would then be cancelled.
We recommend you book your event at least 3 weeks in advance, but please keep in mind that busier seasons, such as holiday times, should be booked several months in advance. We also recommend larger installations be booked several months in advance as well. However, if you have a balloon crisis, please feel free to reach out to us at Fairy Dust Balloons and we will always try to do our best to help you.
Step 1: Complete our inquiry form online.
Step 2: You will hear from me within 2 business days.
Step 3: After we have gone over questions and details on your order, we are ready to proceed with your balloon contract including the necessary retainer/payment.
Once your event has ended, it is the client’s responsibility to remove your arrangement. If you are interested in Fairy Dust Balloons returning to your event to remove the balloons, this can be provided at an additional charge and needs to be communicated upon inquiry.
Fairy Dust Balloons uses 100% biodegradable latex balloons and mylar foil balloons in our products and installations. We use the highest quality balloons available on the market so that you have a finished product that is high-end and luxurious.
Fairy Dust Balloons cannot guarantee the lifespan of your balloons after they have been picked up or delivered. Balloons are temporary items by nature. Although Fairy Dust Balloons uses only the finest quality balloons, some balloons will occasionally deflate sooner than expected and will also be adversely affected by the elements, rough handling, or other uncontrollable factors. In the right environment, balloon displays from Fairy Dust Balloons can last months.
To book our team we require a 50% NON-REFUNDABLE retainer. Retainers are transferrable depending on our availability.
Final payment is due 1 week before your event. Last minute events booked during the 1 week time frame must be paid in full upon receipt.
YES, a contract must be signed in order for us to add you to our calendar. This protects both parties.
YES, weather is unpredictable so a PLAN B is required for all events.
YES, our minimum balloon order is $600 for delivery. (Smaller orders are available for pickup.)